Privacy Policy
Thank you for choosing to be part of our community at Third Circle Recordings (“Third Circle Recordings”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact .
When you visit our website www.thirdcirclerecordings.co.uk, subscribe to our members’ area, or use our services, you trust us with your personal information. We take your privacy seriously. In this privacy notice we describe what information we collect, how we use it, and what rights you have in relation to it. Please take the time to read it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
This privacy policy applies to all information collected through our website (such as www.thirdcirclerecordings.co.uk), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites“).
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO WE MAKE UPDATES TO THIS POLICY?
11. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect the personal information you give us — such as your name, email address, and account details — when you contact us, book a session, or subscribe to our members’ area.
We collect personal information that you voluntarily provide to us when you contact us, enquire about or book our services, sign up to our mailing list, or register for a subscription to our members’ area.
The personal information we collect depends on how you interact with us, and can include the following:
Name and Contact Data. Your first and last name, email address, phone number, and any other contact details you choose to give us.
Account Credentials. If you register for our members’ area, we store a username and an encrypted version of your password. We never store your password in a readable form and cannot see what it is.
Subscription Data. If you subscribe to our members’ area, we store a record of your subscription plan, its status, and the dates on which it started and is due to renew.
Payment Data. Payments are processed by Stripe. When you pay us, your card details are entered directly into Stripe’s secure payment form and are sent to Stripe, not to us. We never see, receive, or store your full card number or security code. We can see a record of the payment, the last four digits of the card, and its expiry date, so that we can manage your subscription and answer queries. Stripe’s own privacy policy is available at stripe.com/gb/privacy.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to it.
Information automatically collected
In Short: Some information — such as your IP address and browser characteristics — is collected automatically when you visit our Sites.
We automatically collect certain information when you visit or use the Sites. This information does not usually reveal your specific identity, but may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, approximate location, and information about how and when you use our Sites. This is used to keep the Sites secure and working properly, and for our own analytics and reporting.
We also collect information through cookies and similar technologies. See section 4 below.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We use your information to provide our services, manage your subscription, respond to you, and keep the Sites secure.
We process your personal information in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”).
We use the information we collect or receive:
- To create and manage your account. If you register for our members’ area, we use your information to create your account, give you access to members’ content, and let you manage your own details. (Contractual)
- To manage your subscription and take payment. We use your information to process your subscription payments, send you receipts, and manage renewals and cancellations. (Contractual)
- To respond to your enquiries. We use your contact details to reply to you and to arrange and deliver recording, mixing, mastering, and rehearsal services. (Contractual / Business Purposes)
- To send administrative information to you. We may send you service-related messages, such as information about changes to our terms, conditions, and policies, or about your subscription. (Contractual / Legal Reasons)
- To send you marketing communications, if you have asked us to. If you sign up to our mailing list, we use your email address to send you news and updates. You can unsubscribe at any time using the link in any such email. (Consent)
- To protect our Sites. We may use your information as part of our efforts to keep our Sites safe and secure, including fraud monitoring and prevention. (Business Purposes / Legal Reasons)
- To understand how our Sites are used. We use analytics to see how many people visit our Sites and which pages they read, so that we can improve them. (Consent)
- To respond to legal requests and prevent harm. If we receive a legal request, we may need to inspect the data we hold in order to respond. (Legal Reasons)
In Short: We do not sell your information. We share it only with the service providers we need in order to run the Sites, and where we are legally required to.
We do not sell your personal information, and we do not share it with advertisers.
We share information with the following third parties, who act as processors on our behalf:
- Stripe — our payment processor. Stripe receives your card details directly and processes payments on our behalf. See stripe.com/gb/privacy.
- DreamHost — our web host. Our website and its database are stored on DreamHost’s servers.
- Google Analytics — used to measure website traffic, where you have consented to analytics cookies. See policies.google.com/privacy.
- Brevo — used to send service emails from our website, such as account and subscription notifications. See brevo.com/legal/privacypolicy.
- Mailchimp — used to send our mailing list emails, if you have subscribed to it. See intuit.com/privacy/statement.
We may also process or share your data on the following legal bases:
- Consent: where you have given us specific consent to use your personal information for a particular purpose.
- Legitimate Interests: where it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: where we have entered into a contract with you and need to process your information to fulfil it.
- Legal Obligations: where we are legally required to disclose information in order to comply with applicable law, a court order, or legal process.
- Vital Interests: where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or threats to the safety of any person.
We may also share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.
In Short: We use a small number of cookies. Some are necessary for the site to work; others are used to measure visits.
Cookies are small text files placed on your device when you visit a website. We use the following:
Strictly necessary cookies. These are required for the Sites to function and cannot be switched off. They include cookies set by WordPress to keep you logged in to your account, and cookies set by Stripe to process payments and prevent fraud.
Analytics cookies. We use Google Analytics 4 to measure how many people visit the Sites and which pages they read. These cookies collect information in an aggregated form and help us understand how the Sites are used.
Embedded content. Some of our pages contain video embedded from Vimeo or YouTube. Our Vimeo embeds are configured with Vimeo’s “Do Not Track” setting enabled, which prevents Vimeo from tracking your viewing. Embedded content from other providers may set its own cookies, and those providers’ privacy policies apply to that content.
Most web browsers accept cookies by default. You can set your browser to remove or reject cookies. If you do so, some features of the Sites may not work as intended.
Where your information is stored
Our website is hosted by DreamHost on servers located in the United States, which means your personal information is stored and processed there. Some of our other service providers may also process data outside the UK. Where personal information is transferred outside the UK, we rely on appropriate safeguards recognised under UK data protection law, such as standard contractual clauses or the UK extension to the EU-US Data Privacy Framework.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as we need it, and no longer — except where the law requires us to keep records.
We keep your personal information only for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
In practice:
- Members’ area accounts are kept for as long as you have an account with us. If you delete your account, your account and its associated data are removed from our systems.
- Payment records are held by Stripe and by us for at least six years, as we are legally required to keep records of transactions for tax and accounting purposes. This applies even if you delete your account, and we cannot delete these records on request.
- Enquiries and correspondence are kept for as long as needed to deal with your enquiry and for a reasonable period afterwards.
- Mailing list subscriptions are kept until you unsubscribe.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because it has been stored in backup archives), securely store it and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a combination of organisational and technical security measures.
We have implemented appropriate technical and organisational security measures designed to protect the personal information we process. Our Sites use HTTPS encryption, passwords are stored in encrypted form, and card payments are handled entirely by Stripe, which is certified to the PCI-DSS standard.
However, please remember that no method of transmission over the internet is completely secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to that minor’s use of the Sites. If we learn that personal information from a user under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from a child under 18, please contact us at .
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You have the right to see what we hold about you, to correct it, and to have it deleted. You can review, change, or delete your account at any time.
Under the UK GDPR and the Data Protection Act 2018, you have the right:
- to request access to, and a copy of, the personal information we hold about you;
- to request that we correct any information that is inaccurate or incomplete;
- to request that we erase your personal information;
- to request that we restrict how we process your personal information;
- to object to our processing of your personal information;
- to request that we transfer your information to another organisation, where technically feasible.
To make such a request, please use the contact details in section 11 below. We will respond within one month.
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.
If you believe we are unlawfully processing your personal information, you have the right to complain to the Information Commissioner’s Office, the UK’s data protection regulator. You can contact them at ico.org.uk/make-a-complaint or on 0303 123 1113.
Account Information
If you have a members’ area account and would like to review, change, or delete it, you can:
■ Log in and go to your account page, where you can view and update your details.
■ Delete your account and its associated data yourself, using the “Delete” option on your account page. Please note that this is immediate and cannot be undone.
■ Contact us using the details below and we will do it for you.
Please note that some information may be retained where we are legally required to keep it — in particular, records of payments, as described in section 5.
Cookies and similar technologies: Most web browsers accept cookies by default. If you prefer, you can set your browser to remove or reject cookies. If you do so, some features of our Sites may not work as intended.
Opting out of email marketing: You can unsubscribe from our mailing list at any time by clicking the unsubscribe link in any marketing email we send, or by contacting us using the details below. You will then be removed from the mailing list — however, we will still need to send you service-related emails necessary for the administration of your account and subscription.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers, and some mobile operating systems and applications, include a Do-Not-Track (“DNT”) feature you can activate to signal your preference not to have your online browsing activity monitored. No uniform technology standard for recognising and implementing DNT signals has been finalised, and we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in future, we will inform you in a revised version of this policy.
10. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice or by contacting you directly. We encourage you to review this privacy policy from time to time.
Last revised: 12 August 2026
11. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, or wish to exercise any of your rights under section 8, you may email us at or write to us at:
Third Circle Recordings
3B Station Road
Portslade
East Sussex
BN41 1GA
United Kingdom
